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Online Services

Welcome to Southbury Surgery Patient Online Services.

We now offer patients the ability to book or cancel their appointments online and order repeat prescriptions as well as being able to view a summary of your medical records. Please note that appointments available online will be pre-bookable routine appointments with the Doctors. Appointment which need you to be seen for a longer time such as Diabetic Clinic, Asthma Clinic etc will also need to be booked over the telephone. Appointments available online will be for pre-bookable routine appointments to see the Doctor. Please note that you must put the reason for the appointment when you book online.

If you would like to register for online services,you can either go to emis access website and register online or ask for log in details from the reception when you come in. Please pick up a registration form and information leaflets from the Practice or click into the following link to fill a registration form online at https://patient.emisaccess.co.uk/account/login?ReturnUrl=%2. Please note that you will need to bring in an ID proof to gain full access after registering online.          

NOTE; WHEN REGISTERING FOR ONLINE SERVICES, PLEASE SELECT 'FOREST ROAD GROUP PRACTICE' AS YOUR GP SURGERY. THIS IS BECAUSE FOREST ROAD GROUP PRACTICE IS OUR MAIN SITE HENCE PATIENTS NEED TO SELECT F85002 FOREST ROAD GROUP PRACTICE-789 TO REGISTER FOR ONLINE SERVICES. 

Repeat PrescriptionsManage your Repeat Prescriptions
Cancel AppointmentsCancel any existing appointments
AppointmentsManage and book appointments
Change Contact DetailsChange your Contact Details
Your Clinical RecordUpdate your Clinical Record
Newsletter Sign UpSign up for our Newsletter
Summary Care RecordAccess your Summary Care Record

Have Your Say

Southbury Surgery

Welcome along to Southbury Surgery online where we hope you will quickly benefit from a user friendly layout and a wealth of information about our healthcare services. Find out when we’re open and what to do when we’re not, all from the comfort of your own home.

UPDATE: Dr Keating will no longer be the partner at Southbury Surgery but he will retire by the end of September 2019.

Our new partners at MHP Southbury Surgery are now

Dr Tathagata Sadhu & Dr Ujjal Sarkar (From 01.04.19)

We are part of a SUPER PRACTICE NOW- MEDICUS HEALTH PARTNERS

Dear Patient

we are pleased to announce that our Practice is working towards a bright future for our patients.  Southbury Surgery has collaborated with 10 other practices in Enfield to form Medicus Health Partners (MHP).  

This exciting development will provide the foundation for a new model of General Practice which we believe will provide a valuable contribution to the NHS as a whole which will ultimately result in a better service for all of our patients.

We will still continue to provide you with an excellent service, however we are currently changing the way we work by reviewing the way in which we deliver our services and the organisation of our practice so that we can better serve our patient's needs.

Please visit this site regularly over the next 6 months to find out about the changes that are taking place.  Please also take part in the online questionnaires and surveys that we will be posting in this site, to find out your views so that we can improve on the services we offer.

ENFIELD EXTENDED HOURS HUBS:

IMPORTANT NOTICE

 

From 1st October 2019 there will be

 

 NO MORE WALK- IN

 appointments at Eagle House Surgery

 or at any Enfield practice.

 

All patients MUST have an appointment to be seen at weekends or bank holidays.

Patients are required to book a GP hub appointment via their own GP practice during core opening hours

 or by calling NHS 111 when the practice is closed.

From 1 October, Enfield residents presenting as walk-in at the GP hubs will be either:

triaged and offered a bookable appointment, OR

  • Advised to visit their GP practice, OR

  • directed to an alternative NHS service ,OR

  • advised to self-care, if clinically appropriate.

F

 

PATIENT ONLINE ACCESS & NHS APP -

Please try the new 'NHS App' to book your appointments and see your medical records.  You can download the app from your app store and follow the instructions.  You will need photo ID and proof of address but this will all be explained when you download the app

Convenience doesn’t stop there and you can now access a number of services online. Ordering a repeat prescription or sending us your comments are both just a click away. And if you’re not yet registered you can either visit emis online website and register or come to the reception and ask for log in details. It's that simple.

NOTE; WHEN REGISTERING FOR ONLINE SERVICES, PLEASE SELECT 'FOREST ROAD GROUP PRACTICE' AS YOUR GP SURGERY. THIS IS BECAUSE FOREST ROAD GROUP PRACTICE IS OUR MAIN SITE HENCE PATIENTS NEED TO SELECT F85002 FOREST ROAD GROUP PRACTICE-789 TO REGISTER FOR ONLINE SERVICES. 

Health and Happiness

Our team are dedicated to your continued good health and approach your care with professionalism, discretion and friendliness. You can count on a warm welcome from everyone involved here at the practice.

Sepsis

Sepsis is the term used to describe a severe, life threatening reaction to infection where the body's organs are damaged. It is often not recognised in the early stages and the symptoms are often dismissed. Prompt treatment can save lives.  Our staff have also received training around sepsis and how to recognise and prioritise patients with concerning symptoms.  For further information please visit https://sepsistrust.org/ or https://www.nhs.uk/conditions/sepsis/

Walking Groups - Keep healthy

There are walking groups around Enfield that you can join, please see the link below

https://www.walkingforhealth.org.uk/walkfinder/london/walk-enfield

Patient Participation Group (PPG)

Why not become a member of our PPG group and help us improve our service to you with feedback, suggestions and comments on performance. Please speak to a member of staff regarding joining the group.

CQC- You can view our last CQC inspection report here https://www.cqc.org.uk/provider/1-199733691

Useful links/policies

NHS website - Please leave a comment or review HERE

GDPR policy for patients of Medicus

GDPR patient leaflet

Fair Processing Notice

Privacy Policy

Request for Access to Records

How to make a complaint

GDPR

(Site updated 10/09/2019)

Contact Details

Southbury Surgery

Contact Telephone

020 8363 0305
111
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